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AQNML 2019 Conference Logo

Pre-Conference Master Class

#What Do I Do Next?

Facilitators - Anne Morrison & Jennifer Craig

How often …

  • in your work day, do you come across a situation that others would expect you (as a leader) to be able to manage or at least know the appropriate course of action?

  • do you come across a situation for the first time, have no idea what to do and you’re not sure of who to ask?

  • do you pass the problem on to someone else to solve?

This interactive, group session will focus on the challenges that nurses and midwives face daily in their workplace.

Participants will be taken on a journey in which they will explore various scenarios designed to present a range of professional practice issues including:

  • ethical decision making

  • managing the team – as a whole and the individual member

  • difficult conversations

  • professional boundaries

  • documentation

This session will encourage participants to solve problems through sharing their experiences and expertise,  offering possible solutions and being brave to ask the questions we are supposed to have the answers to.  The goal is to build a repertoire of strategies, initiatives and responses to those day to day issues that we learn to deal with through either trial and error or by having great role models.

This will be a fun session with participants sharing their expertise as well as  learning new ways of solving old problems.


RN, RM, BSc (Nursing), B.Ed.St., Grad Dip Management, MBA, FACN, GAICD
Managing Director, Carramar

Anne’s career began back in Scotland where she initially completed her training as a Registered Nurse and Registered Midwife. On arrival in Australia in 1985, Anne initially worked as a midwife and educator at the RWH in Brisbane.  Anne then spent two years in Port Douglas and worked at the Mossman Hospital and Cairns Base Hospital.  On return to Brisbane, Anne joined the staff of the Board of Nursing Studies then the Queensland Nursing Council, having roles in the education, accreditation, practice, conduct and registration programs.  Anne was appointed as the Executive Officer from 2003 to 2008.  During this time, Anne was elected as the Chair of the Australian Nursing and Midwifery Council (ANMC). In 2008, Anne was the Nursing and Health Policy Consultant heading up the regulation program in the International Council of Nurses (ICN) in Geneva. In 2010, Anne returned to Australia to take up the role of the Executive Officer to the new Nursing and Midwifery Board of Australia before becoming the AHPRA Queensland State Manager in November that year. Anne has been the Managing Director of Carramar since 2014, a company that specialises in the health, human services and aged care sectors to provide consulting, advisory and education services. Over the last four years, Anne and her team have designed and delivered tailored professional development programs for individuals as well as groups of registered health practitioners to assist them meet the requirements of regulatory bodies.

RN, Grad Dip Health Management, RIPERN, Certificate - Child and Family Health
Senior Associate, Carramar Education

Jennifer’s nursing career spans over 30 years. Since November 2016, Jennifer has been in the role of Senior Associate – Carramar Education. In this role she delivers tailored education programs to individual and groups of registered health practitioners to meet requirements of regulatory bodies. She also facilitates workshops to groups undertaking the Diploma in Leadership and Management. Jennifer has a strong background in leadership and management and has a particular interest in mentoring and facilitating emerging nurses aspiring to become leaders in their nursing profession. Much of her career included spending several years with Royal Flying Doctor Service which began as a flight nurse in 1996. Her career progressed into senior nursing management roles and as Regional Manager – Coast and South West in the Queensland Section. Jennifer has a strong clinical background in emergency, critical care and primary health care and has also spent time overseas working as a nurse practitioner in nurse led minor illness/injury clinics in the United Kingdom.

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